Video unavailable @mprove

You probably know this error message from youtube:

youtube message: video unavailable

youtube: Video unavailable

It is the plain an honest message that a certain video has been switched off for the audience. Nothing more. And that’s a severe user experience issue if you consider that UX is the sum of the stimuli before, during and after the use of a product or service. In this specific case I haven’t even finish watching the recording of an online conference! ––– What does it mean for the UX?? It is a dead end. There is no link available to the profile to follow up with the event organizers or to subscribe or to become a loyal and paying customer.

There is no happy end to this story. I just wanted to share the UX issue with you.